Shipping and Delivery
At Brava Haus, we are committed to providing a smooth, fast, and transparent delivery experience in United States, so you can receive your jackets with peace of mind. Below are all the details regarding shipping and delivery.
Delivery Zone
We deliver exclusively within the United States.
Shipping Costs
- Flat Rate Shipping: We charge a flat fee of $6 on all orders.
- There are no hidden charges, ensuring a seamless shopping experience.
Processing and Delivery Times
Order Processing: Most orders are processed and shipped within 1–2 business days (Monday to Friday).
Cut-off Time: 4:00 PM (GMT-5) Eastern Standard Time
Transit Time: Standard delivery within the United States typically takes 5–6 business days after dispatch.
Total Delivery Time: From order placement to delivery, expect 6–8 business days.
Weekend Orders: Orders placed on weekends will be processed the next business day.
Delivery Method
We ship all orders via FedEx, ensuring reliable and timely delivery. Once your order is shipped, you will receive an email with a tracking number, allowing you to track your package in real time.
Eco-Friendly Packaging: We are committed to reducing our environmental impact by using eco-responsible packaging materials while ensuring your products are well-protected during transit.
Delivery Issues and Missing Items
If your order does not arrive within the estimated timeframe, please contact us at help@bravahaus.shop with your order number. We will promptly investigate the issue and provide a solution, including a replacement or full refund if necessary.
Incorrect Delivery Address
- Customers must provide a complete and accurate delivery address when placing an order.
- We are not responsible for delays or non-delivery due to an incorrect address provided by the customer.
- No refunds will be issued if a package is delivered to the wrong address due to customer error.
Reach Us
Email Assistance: help@bravahaus.shop
Location: 1014 Moorefield Creek Rd SW, Vienna, Virginia 22180, United States
Operating Timeframe: 8:30 AM to 5:30 PM (Monday to Friday)